Privacy Policy

Privacy Policy for Parker Post-Traumatic Stress Disorder Therapy

Introduction

Welcome to https://parker-post-traumatic-stress-disorder-therapy.denvermentalhealthcare.com (referred to as “Parker PTSD Therapy,” “we,” or “us”). We are dedicated to delivering exceptional mental health services while upholding the highest standards of privacy and data security. This Privacy Policy outlines our practices regarding the handling of personal information we collect from our website visitors, users, and clients.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://parker-post-traumatic-stress-disorder-therapy.denvermentalhealthcare.com.
  2. Any mobile applications or services associated with our platform.
  3. Interactions through various communication channels such as email, telephone, and SMS.
  4. Third-party platforms linked to our website, although their privacy practices may differ (users are advised to review these policies).

Processing Activities

When you engage in the following activities on or related to our services:

  1. Creating an account on our platform, we collect your name, contact information, and login credentials.
  2. Making a purchase through our online store, payment details, shipping address, and order history are recorded.
  3. Using our applications for therapy or mental health support, we gather data related to your mental health condition (provided voluntarily), session frequency, and preferences.
  4. Submitting feedback or reviews, you share insights that help us improve our services.
  5. Interacting with our social media accounts, we may collect information such as your public profile details and interaction history.
  6. Providing product reviews or ratings, this data helps us enhance the user experience on our platform.

Personal Data Collection

We collect several types of personal information to deliver personalized services and comply with legal obligations:

  1. Account Information: This includes your name, email address, user ID, and password (hashed and encrypted).
  2. Payment Information: Credit or debit card details, billing address, and payment history for processing transactions securely.
  3. Financial Information: Data related to your financial status, including income and insurance information (where relevant), required for invoicing and administrative purposes.
  4. Purchase Information: Details of products or services purchased from us, along with associated pricing and quantity.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar data from mobile devices used to access our apps, for analytics and user experience optimization.
  6. Location Data: Your geographical location information, if shared during account setup or specific interactions, to provide localized services.
  7. Feedback and Reviews: User-generated content, including text, images, or videos, submitted through various channels on our platform.
  8. Social Media Information: Publicly available data from social media platforms when users choose to connect their accounts for seamless access.
  9. Product Interaction Data: Records of product views, clicks, and purchases, which help us personalize recommendations.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies for several essential purposes:

  1. Strictly Necessary: These cookies enable core functionalities like logging in, navigating the website, and accessing secure areas.
  2. Preferences: They remember user preferences, such as language settings or content customization.
  3. Analytics: Tracking user behavior on our site helps us understand how to improve the user experience.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their tracking preferences.

Data Retention and Deletion

We adhere to data retention policies based on legal requirements and business needs:

  1. Retain for Compliance: We keep personal data as required by applicable laws and regulations, including tax, accounting, and regulatory reporting purposes.
  2. Purpose-Based Retention: Data is retained only for the duration it serves its intended purpose, such as providing services or responding to inquiries.
  3. Deletion or Anonymization: Once the retention period ends, we securely delete or anonymize personal data to prevent reidentification.

Security Measures

We implement robust security practices to safeguard your personal information:

  1. Encryption: Data is transmitted and stored using encryption protocols to protect it from unauthorized access.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards, ensuring secure handling of data.
  3. Access Controls: Our systems employ role-based access controls, limiting data access to authorized personnel only.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old:

  1. No Data Collection: We do not knowingly collect or store personal information from individuals in this age group.
  2. Parental Consent: For any data collection from minors, parental consent is obtained through appropriate legal mechanisms.

Your Rights (Depending on Location)

The privacy laws applicable to our operations grant you certain rights regarding your personal data:

  1. Access and Rectification: You have the right to request access to and correction of your personal data.
  2. Erasure and Restriction: In certain jurisdictions, you can demand the deletion or restriction of processing for your data.
  3. Data Portability: Some regions allow you to transfer your data to another service provider.
  4. Objection and Non-Discrimination: You may object to processing based on legitimate interests or refuse to consent, but this might impact service availability.
  5. Appeals and Complaints: If you believe your privacy rights have been infringed upon, you can file an appeal or complaint with our privacy team or relevant regulatory bodies.

Changes to Privacy Policy

We reserve the right to update this policy at any time:

  1. Any modifications will be posted on this page, and the updated version will indicate the effective date.
  2. We encourage users to review this page periodically for the latest privacy practices.

Contact Us

For inquiries, feedback, or data-related requests, please reach out to our privacy team:

  1. Email: contact@parker-post-traumatic-stress-disorder-therapy.denvermentalhealthcare.com
  2. Mail: [Provide Mailing Address]

We strive to promptly address your concerns and inquiries related to data privacy.